Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you. NOTE: Member service professional information confirmed as described above may change or expire over time while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. ![]() We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business. Identity Verification (Reverse Phone Lookup).This check applies primarily to smaller business entities. HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. We use 3rd party data sources to check the principal/owner of the business for liens placed against them. We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them. We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them. We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located. HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business. We require coverage for hundreds of services.įor business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located. HomeAdvisor checks to see if the business carries the appropriate state-level license.Īs a part of our screening process, we encourage professionals to carry general liability insurance. What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network? Seriously the worst customer service ever and just terrible company in general. it is now 3 weeks later and still no call from them. I will just not continue with you guys and I requested to speak to a manager for the 3rd time and she took my name and number and said that he would call me back. I was like wow, that is how people get treated for poor service from you guys. the manager said that you can either reschedule for the 3rd time or just not use us?. then she gets back on the phone and says. She then says let me put you on hold and reach out to the manager. I then ask well what can we do about this bc this is ridiculous that I am willing to pay for a service and can not even get you guys to show up. So I call back the next day and ask to speak to a manager and she says the same thing. the person on the phone said that he was out for lunch but he will call you back later. ![]() ![]() So this is now the second time that no one shows up, and I ask to speak to a manager. No one shows up again so I call the company and they say ?the tech was hospitalized and has not showed up to anyone? so I let them know that I understand that but it would have been nice to get notified about that beforehand and we could have set something else up. The appointment was set up again for 10-12 and that day comes?. So I ask them if we can reschedule again to the next day and they say yes. I call the company and they said that it was scheduled for a 11-1 appointment and I advised that was absolutely incorrect bc I have to get my kids at 1. That day comes and we had an appointment set up between 10-12. Then we scheduled an appointment for a week later. I started out with this company bc I was referred to them and initially they were great with customer service on the phone and even offered a discount. Literally the worst pest control company ever. Find hiring guides, material costs, expert advice, how-to's and more.
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